RULES, GUIDELINES & FAQ
We're not kidding... we're serious about our Sales Training in this group...so PLEASE READ and make sure you're up for this group. 

1. EXPLANATION OF SERVICES. This group facilitates the partnering of its members with each other to role play and practice their real estate scripts, objection handling, and listing presentation. While the administrators of this group make every effort to ensure that all members who participate in the weekly schedule show up on time, prepared, and ready to role-play. We do not guarantee that your partner will show up, like them, or the accuracy of their self-assessed skill level.  


2. WEEKLY SIGN UP REQUIRED. We DO NOT keep a standing schedule. Members must sign up for each role-playing group each week. Sign-ups open on Monday's at noon and close at 7:00 PM (PST) on Friday's. The sign-up form will automatically close, and late sign-ups are not allowed. You're signup is tied to the email address that you signed up with. Once you sign-up, you will receive both a SMS text message and an email notification confirming your signup, if you do not receive the confirmations then you likely input the wrong email address, you will continue to receive all signup reminders, and you will need to resign up again ensuring that there was no error in your email.


3. SELF ASSESS YOUR ABILITY. Each week members will self-assess their role-playing skills: 1) Novice - new to scripts and role-playing and working on memorizing their scripts, 2) Intermediate - comfortable with role-playing, have the scripts memorized, and is working on internalizing them, 3) Advanced - scripts are memorized, internalized, and your.  


4. ASSIGNING ROLE PLAYING PARTNERS. In accordance with section 1 & 2 above, we will randomly partner you with another member with similar self-assessed ability. However, while we do our best to not partner a Novice with an Advanced, it happens on occasion. 

  

5. ROLE PLAYING SCHEDULE. The Role-playing schedule will be emailed out to every participating member at noon on Sundays. It is the participating member's responsibility to review each role-playing schedule for accuracy, and shall have until 5:00 PM (PST) on the day it was released to alert admin@realestateroleplaying.com of any scheduling errors. Otherwise, any missed role-playing session caused by any scheduling error IS NOT a valid excuse for missing a role-playing session. 


6. NO-SHOW / CANCELLATION. If you cancel after 6:00 PM (PST) the prior day, or no-show on your partner for ANY reason you’ll be assessed a no-show fee of $50 per missed occurrence and WILL NOT be allowed to participate in any future role-playing schedules until the no-show fee(s) are paid current. For example, If you’re role-playing 5 days a week, and you miss two role-playing sessions, you’ll have to pay a no-show fee of $100 ($50 x 2 misses) before you’ll be able to participate with any future role-playing schedules. (more on this in the FAQ below) . 


In the event a no-show fee is collected then 50% of any no-show fee paid/collected shall be paid to the role-playing member who was no-showed on. No-show fees are not paid to inactive members or with members who's subscriptions are not paid and/or in good standing. 


7. DESIGNATED CALLER & CALLEE. The schedule will designate the "CALLER", the person making the call, and the "CALLEE" the person receiving the call. The Caller should call the "CALLER" at the designated role playtime, and IF by 1 minute later, the "CALLEE" doesn't receive the call, then the "CALLEE", should call the "CALLER". 


8. NO-SHOW / CANCELLATION REPORTING. It is the responsibility of the member to report any no-show occurrence via the "Report No Show" link, on the day that the no-show/cancellation occurred. The no-show link is available on every role-playing schedule. A no-show report is only valid if A) You were the CALLER. You called the CALLEE on time. The CALLEE didn't answer answer, and you didn't receive a call back within 5 minutes from the start time, or B) You were the CALLEE, you didn't receive a call from the CALLER at the scheduled time. You made an attempt to call the CALLER, and were unable to reach them and you didn't receive a call back within 5 minutes.  Note: for a no-show report to be valid, the reporting member must have made an effort to reach their scheduled partner. If neither member made the contact effort, neither are penalized. 


9. NO-SHOW FEE NOTIFICATION & PAYMENT. Once a no-show is submitted, the system will automatically notify the accused member that a no-show has been reported, and the system will automatically place a suspension on the member from signing up for future role-playing weeks. The accused member is provided a link to these group rules, and reminded that there are no exceptions to the no-show policy, and is provided a link where they can pay their no-show fee to reinstate their access to the groups. However, while the notification sent to accused reminds them that there are no exceptions to the no-show rule, and provides them a link to these terms of service, it also encourages them to reply and dispute the reporting if they feel that the report was inaccurate or unfair. 


CLICK HERE to access the Reinstatement Payment Form


10. ROLE PLAYING COMMITMENT. Script role-playing sessions, Objection Handling role-playing sessions, and pre-qualify the listing presentation sessions are all scheduled for 30 minutes. The Listing Presentation video conference role-playing session is scheduled for 45 minutes. A complete role-playing session should be no less than 85% of the scheduled time (25 min / 38 min). This rule was enacted because, to avoid a no-show report, members would just show up for a few minutes, go through the motions, and end the call. This isn't acceptable and not fair to your partner who showed up to practice. 


11. BE COURTEOUS TO OTHERS. This group has been created to benefit real estate professionals who want to hone their increase in their real estate sales skills. Being cool and courteous is a prerequisite. 


12. SCRIPTS WE USE. This group follows the sales training and teachings of the Mike Ferry Organization, and thus use the Mike Ferry scripts in the Scripts Role-Playing Group(s). However, you’re encouraged to practice different techniques, and rebuttals in objection handling, and the listing presentation role-playing groups.


13. PERMISSION TO COMMUNICATE. By signing up for this group, you’ve become a member of our master email list, and you agree to receive our emails. 


14. PRIVACY. While we WILL NEVER share, seller, trade, or barter your information., The Role Playing Schedule will have your name, phone number, and email address on it, and everyone who is on the schedule for that week will have access to this schedule. We do not share the schedule with any member who is not signed up for the week, and access to the prior week's schedule is deactivated on Sunday following the last role-playing session.  


15. MEMBERSHIP CANCELLATION OR TERMINATION. Membership in this group is "at-will" and membership and participation in this group may be canceled, or terminated by either party, at any time, for any reason. To cancel your subscription send an email to support@realskills360.com.  


16. REFUND POLICY. Cancellation of your membership should be done before your sign up anniversary date by sending an email to support@realskills360.com. If you notify us after your anniversary date, and you haven't participated in any role-playing schedules we will happily refund your membership fee. However, once you start role-playing we do not provide partial refunds.